Privacy Policy

Personal Information Protection Policy

Attain Corporation (hereinafter referred to as "Attain") complies with the Personal Information Protection Law and other laws regarding the personal information (including specified personal information) that we obtain and handle in the course of our business of producing and selling video teaching materials, providing learning management systems such as e-learning solutions, and maintaining such systems. In addition to complying with the Personal Information Protection Law and other laws, we are actively working to protect personal information as part of our information security activities in order to ensure the peace of mind of the individual and our business partners. To realize this, in our activities for personal information protection, we have established this policy, and have built rules and systems based on this policy as the "Personal Information Protection Management System," which is deployed in company-wide activities.

1. acquisition, use, and provision of personal information

We will appropriately acquire personal information handled in the course of our business activities and personal information of our employees. We will not use personal information for any other purposes, nor will we provide personal information to any third party without the consent of the individual concerned. In addition, as a measure to ensure that these policies are thoroughly implemented, regular employee training and internal audits will be conducted.

2. compliance with laws and regulations

In handling personal information, we will confirm and comply with the Personal Information Protection Law and other laws and regulations, as well as related guidelines and other guidelines, ordinances, and other norms established by the government.

3. Implementation of Safety Measures to Protect Personal Information

In order to ensure that personal information is handled safely and appropriately, we will organize a management system led by a personal information protection manager as part of our "personal information protection management system," and through training for each employee, we will strive to prevent the loss, destruction, alteration, damage, leakage, etc. of personal information. In addition, through daily checks and internal audits, we will detect any inappropriate handling at an early stage, determine the cause of the problem, correct it, and strive to prevent its recurrence.

4. Complaints and Consultations Concerning Handling of Personal Information

We have established a "Personal Information Inquiry Desk" to receive complaints and consultations regarding the handling of personal information, and will respond promptly and without delay, respecting the wishes of the person concerned.

5. Continuous Improvement of the Personal Information Protection Management System

In order to realize personal information protection that responds to changes in the business environment and social conditions, as well as to advances in information technology, we will flexibly review our "Personal Information Protection Management System" and strive to continually improve and enhance our efforts.

6. Handling of Anonymous Processed Information

We do not handle anonymized processed information through our business. In the event that such handling occurs in the future, we will disclose the necessary matters required by laws, regulations, and related guidelines, implement safety control measures, and handle the information in an appropriate manner.

Representative Director: Shigeto Honda
Date of enactment: May 1, 2021

Public Announcements Concerning Retained Personal Data

Purposes of Use of Retained Personal Data Obtained by the Company

The purposes of use of personal data that we obtain and retain from you or from your business partners, etc., are shown in the table below. When you provide us with personal information, please confirm the scope of the purposes of use of such retained personal data below. In addition, if you wish to be notified of the purposes of use of your personal information after it has been acquired, please check the table below first. Personal data subject to disclosure is personal data for which we can provide disclosure, etc. (notification of purpose of use; disclosure, correction, addition, or deletion of personal information; suspension of use, deletion, or suspension of provision to a third party) to the person in question. If you wish to request disclosure, etc. of personal data in our possession, please contact us after confirming the request procedures in the table below.

Disclosure Subjects of Retained Personal Data Scope of Purpose of Use
Personal information (corporate) handled in the provision of e-learning services
  • To issue course IDs for e-learning courses
  • To communicate with our business partners and to carry out the contents of the contract
  • To confirm the contents of procedures, to report the results of procedures, and to provide various other information regarding our services
  • To settle service usage fees and collect late fees
  • To perform administrative procedures such as issuing invoices and receipts
  • To provide information on our services and products
Target Personal information (individual) handled in the provision of e-learning services
  • To issue course IDs for e-learning courses
  • To communicate with our business partners and to carry out the contents of the contract
  • To confirm the contents of procedures, to report the results of procedures, and to provide various other information regarding our services
  • To perform administrative procedures such as issuing invoices and receipts
  • To provide information on our services and products
Target Personal information handled in the sale of software packages and original educational materials (through our mail order website)
  • To manage order processing, send various information to purchasers, and manage licensed users
  • To process the settlement of product purchases
  • To perform administrative procedures such as issuing invoices and receipts
  • To provide information on services and products
Target Personal information handled in the production of video content and video teaching materials
  • For video recording and communication
Target Teachers and Instructors Information
  • Procedures for engaging in work based on a consignment contract, operational management, and related business communication
  • Necessary business communication and procedures, such as introductions to and contact with organizations seeking Japanese language teachers and instructors.
Personal information handled through the operation and maintenance of websites and design production
  • To carry out the contents of the contract (server contract, web page production, data migration, mail order business, mail magazine publication, etc.) concluded with the acquirer (server contract, web page production, data migration, mail-order business, mail magazine publication, etc.)
Personal information that may be viewed as a result of contracted work (system development, data migration)
  • To carry out system construction, development and maintenance work
Target Personal information of the participants of our seminars
  • To manage communications with seminar participants and to perform similar tasks
  • To provide information on our services and products
Target Personal information of the person in charge of our business partners
  • To propose and provide various services to customers
  • For business management, various communications, (billing and payment management)
Target Personal information handled for various inquiries
  • To respond to your comments and questions
  • To send various materials
Target Employees' personal information
  • For human resources, general affairs, and various business management
  • To contact and respond to business communications and emergencies
Target Personal information for job applications
  • To manage personnel affairs, general affairs, and various operations
  • To contact and respond to notifications, etc.
Target Personal information of retired employees
  • To prepare documents and perform human resources management tasks related to retirement
  • To contact you after your resignation

1.Procedures for responding to requests for disclosure, etc. of personal data

Requests for notification of purpose of use, disclosure of personal data, etc. can only be made by the person in question or his/her representative.

To confirm that the requestor is the person in question or a representative, please first contact our dedicated Personal Information Contact Us Desk (see below) with your request for disclosure of personal information. We will send you a "Personal Information Contact Us Application Form" as prescribed by us.

Please fill in the required information, enclose the identification documents listed on the form and 300 yen in stamps for the actual cost of the work (only if you wish to receive notification of the purpose of use and disclosure of personal information), and send it again by mail to our Contact Desk. (If you are using an official certificate as identification, please fill in the black text except for the part of the certificate that identifies you, such as name and address.) If the "Personal Information Contact Us Application Form" is incomplete or if the identity of the applicant cannot be confirmed, we will contact the applicant to that effect. Please note that it may take a few days for the form to arrive in the mail, although we will respond as soon as possible after receiving it.

【Contact for Inquiries Regarding Disclosure of Retained Personal Data】

Attain Corporation Personal Information Inquiry Desk
Address: Nitten Kanda Building, 17 Kanda Higashimatsushita-cho, Chiyoda-ku, Tokyo 101-0042
E-mail: info@attainj.co.jp
Personal Information Protection Manager Executive Vice President

2.Provision and Outsourcing of Personal Information to Third Parties

We will never sell or rent the personal information we have obtained to other companies. We may outsource part of the work necessary for the operation of our services to an outside third party, and we may disclose the necessary information to that third party, but in that case, we will conclude a confidentiality agreement with that third party and take the utmost care in its operation. When making payment, we will provide the credit card information necessary for payment to the payment agency and credit card company. When delivery of goods is required, we will provide the necessary information to the delivery company. We will not provide personal information to third parties without the consent of the individual, except in cases where disclosure of personal information is required by law or litigation, where we deem it necessary for law enforcement, protection of life or property, or realization of public interest, or where otherwise required by law.

3.Voluntary nature of acquisition

The provision of personal information is voluntary. However, if you do not provide us with some of your personal information, we may not be able to properly handle your personal information in accordance with each of the above purposes of use.

4.Means of protecting personal information

We take the utmost care in managing our servers, terminals, and offices, and take the maximum technical and physical measures reasonably possible to prevent the loss, unauthorized access, theft, alteration, and destruction of personal information. SSL encryption is used for the transmission and reception of personal information to prevent information leakage through communication channels.

5.Contacting Customers

We will confirm the details of your procedure, report the results of the procedure, contact you regarding fees, and send you various information regarding our services to your registered e-mail address or mailing address as needed. In addition, we may use personal information to provide you with information about our services, information, products, and other information. In such cases, we will always provide you with the opportunity to opt-out of receiving such information if you do not wish to receive it, and you may start or stop receiving such information at any time at your own discretion.

6.Cookies and other technologies

This website may use cookies and other technologies such as pixel tags and web beacons. If you wish to disable cookies, you may do so by changing the settings on your web browser. However, if you disable cookies, you may not be able to use certain features of the Service.

Inquiries about handling of personal information

For inquiries regarding this policy or the personal information handled by us, please contact us at the following address.
Attain Corporation Personal Information Inquiry Contact
E-mail:info@attainj.co.jp
Please feel free to contact us.

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